It is not advised that you show students how to solve the problems nor solve it for them. As you or anyone else answers correctly for your student, it is telling our system that the student understands the materials and may take the student to a level that they are not prepared to receive. Having said that, from time to time a student may require some help, and it is preferred that the parent provide hints without giving answers or strategies. In order to provide a hint or instruction that helps the student, please use the following process. Within the history screen, you may see which question they are having troubles with, and use the "Try" button to try in parent mode without affecting the student's score. After trying the question, allow your student to answer. Do not try to correct them or tip off the answer, allow them to answer incorrectly if it happens. Once the system says it is incorrect ask "Why do you think that is the correct answer?" or "How did you come to that answer?" When the student tells you, you will begin to understand their misconception and either distinguish the topic or provide a hint. Because the answer can vary greatly, it is best if a parent or teacher conducts this process. For example, a parent once reported back that the student had confused "older" and "taller" to have the same meaning. Our customer success is always here to help and so if the above process leaves parents or students confused, please contact us, so we can help advise.