If your student uses the system an average of 30 minutes per week over the course of 10 weeks they will gain at least 1 year of Elephant Age. If the student does not achieve, we will either provide you with a refund for the three months or provide another three months with coaching. If at any point during the journey you feel that your student is not progressing as they should or that something may be going wrong, please do not hesitate to contact us. Our only mission is to empower children with mathematics and we're happy to have our team look at the data for your students and coach.